Privacy Policy - May 2018

DMA Designs is committed to protecting your privacy and takes its responsibilities regarding the security of user data very seriously. This privacy statement below sets out how DMA Designs handles any personal data and information that it collects to comply with both UK and EU data protection requirements. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will be only used in accordance with this Privacy Statement.

Our website and client websites contain links to other websites. This privacy notice only applies to our client websites and our website (DMA Designs), so when you navigate to other websites you should read their own privacy notices.

‘DMA Designs’ may also be quoted to as ‘DMAD’ in this privacy policy.

If you have any questions or queries about this policy, please get in touch with us on dataprotection@dmadesigns.uk and we will do our best to answer any questions.

Personal Data - What We Collect

Under the EU’s General Data Protection Regulation (GDPR), personal data is identified as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or society identity of that natural person.”

The personal data we may collect from you and process is:

  • Name
  • Title
  • Postal Address
  • Telephone Number (s)
  • Email Address
  • Website URL
  • Occupation
  • Business / Organisation Name

We collect the above details when you contact us enquiring about services or products we offer.

Other information we may collect from you is:

  • Cookie and tracking technology data, such as time spent on our website, pages visited and other anonymous traffic data.

How We Collect Information

We may collect information from you whenever you contact us or have any involvement with us, for example when you:

  • Visit our website
  • Enquire about our services or products
  • Sign up to receive news about our company
  • Attend a meeting and provide us with information
  • Take part in our events
  • Contact us in anyway including online, email, phone, SMS, social media or post

Where We Collect Information From

We collect information from you when you give it to us directly: you may provide your details when you ask us for information, attend our events or contact us for any other reason. Your information may be collected by an organisation we are working with, but we are still responsible for your information.

What We Do With The Information We Gather

We require this information in order to process your enquiry via a contact form, for record keeping and internal analysis for advertising or marketing purposes. By providing us with your details you are agreeing for us to send you information pertaining to your enquiry by either post, telephone or email.

You have the right at any time to stop us from contacting you if you no longer with to be contacted. Your information will be kept for no longer than 18 months, after which time, it will be destroyed.

How Will DMA Designs Use The Personal Data It Collects?

DMA Designs will process (collect, store and keep) the information you provide to us in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than necessary.

Under What Circumstances Will DMA Designs Contact Me?

Our aim is to not be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide to us will be subject to rigorous measure to minimise the risk of unauthorised access or disclosure.

Use Of Aggregated Data

Where data can be aggregated (and anonymised), we may use this for research purposes without restriction.

For example, we may monitor customer traffic patterns, site and services usage and related information in order to optimise users’ usage of the site and services and we may give aggregated statistics to a reputable third-party company.

We are entitled to do this because the resulting data will not personally identify you and will therefore no longer constitute as personal data for the purpose of data protection laws.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we use a secure system to ensure your data is safe. We will not share your information with any third parties without your permission.

Our Legal Basis For Processing Your Information

The use of your information for the purposes set out above is lawful because one or more of the following applies:

  • Where you have provided information to us for the purposes of requesting information or requesting that we carry out a service for you, we will proceed on the basis that you have given consent to us using the information for that purpose, based on the way that you provided the information to us. You may withdraw consent at any time by emailing us using the details below. This will not affect the lawfulness of processing of your information prior to your withdrawal of consent being reviewed and actioned.
  • It is necessary for us to hold and use your data so that we can carry out our obligations under a contract entered into with you or to take steps you ask us prior to entering into a contract.
  • Where the purpose of our processing is the provision of information or services to you, we may also rely on the fact that it is necessary for our legitimate interests in relation to providing the information or service requested, and given that you have made the request, would presume that there is no prejudice to you in our fulfilling your request.

How We Use Cookies

When we provide service, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your devices, for example - your computer or mobile phone. These include small text files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for your through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task.
  • Recognising that you may already have given a username and password do you don’t need to do it for every web page requested.
  • Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

Cookies do not contain any personal information about you and cannot be used to identify an individual user.

When visiting our site or one of our clients websites you will need to give explicit consent for cookies to be used. If you are not happy to do so, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer, ‘Private Browsing’ in Firefox and Safari etc.)

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our websites features may not function as a result.

Google Analytics

We use Google Analytics to collect information about visitor behaviour on our websites. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name, or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy with regards to analytics via this link: http://www.google.com/analytics/learn/privacy.html.

Social Media

We use third-party plug-ins for some of the social media functionality of our website. These third-party services may use cookies and although we have chosen to use these plug-ins on the site and our client websites, we do not have control over these cookies that may be set by these services. Because the details of these cookies may change we have listed links below, that you can follow to find out more about the respective third parties’ positions on privacy. These cookies may also vary depending on whether or not you are logged into any of the social media services below whilst browsing our website and our client sites.

Facebook & Instagram

We use the “Like”, “Share” and “Follow” buttons, provided by Facebook and Instagram, on some of our pages and client website pages. We use these to let visitors easily share these pages or articles with their friends or colleagues via Facebook and Instagram, or to let visitors follow our accounts. You can view the Facebook Privacy Policy via this link: http://www.facebook.com/about/privacy/ and the Instagram Privacy Policy via this link: https://help.instagram.com/155833707900388.

Twitter

We use the “Tweet” button, provided by Twitter, on some of our pages and our client website pages. We use this to let visitors easily share these pages or articles with their friends or colleagues via Twitter. You can view the Twitter Privacy Policy via this link: http://twitter.com/privacy

YouTube

Some pages on our site and our client sites contain embedded YouTube videos. YouTube is owned by Google, and you can view the Google Privacy Policy via this link: http://www.google.co.uk/intl/en-GB/policies/privacy/

Changes To Our Privacy Policy

We keep our privacy policy under regular review and will place any updates on our website. You should check on a regular basis to ensure you are happy with any changes. This privacy policy was last updated on 7th May 2018.

Your Rights

You have the right to request details of the processing activities that we carry out with personal information through making a subject access request (SAR). Such requests have to made in writing.

You Also Have The Following Rights:

  • The right to request rectification of information that is inaccurate or out of date.
  • The right to erasure of your information (known as the ‘right to be forgotten’).
  • The right to restrict the way in which we are dealing with and using your information, and
  • The right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the ‘right for portability’).
  • Rights in relation to automated decision making and profiling including profiling for marketing purposes.

You Have The Right To:

  • Ask for access to your personal information
  • Ask for rectification of the information about you
  • Ask for the erasure of information about you
  • Ask for our processing of your personal information to be restricted
  • Data portability
  • Object to us processing your information

If you want to use your rights, for example, by requesting a copy of the information which we hold about you, or by asking us to correct or remove information you think is inaccurate, please contact our Data Protection Officer (DPO). Contact details below.

How To Contact Us

Please contact us if you have any questions about our privacy notice or about the information we hold about you:

Email: Dataprotection@dmadesigns.uk

Telephone: 01469 727 002